Shipping policy

Joe’s Shipping Policy

At Joe’s, we’re committed to providing the best possible shopping experience—both in-store and online. That’s why we offer customer-friendly shipping options, including free ground shipping on most orders over $75 (with a few exclusions). Happy shopping from all of us at Joe’s!

Fast & Free Shipping Details

• Standard shipping rates apply to orders under $75.
• Only items marked "Fast & Free Shipping Eligible" qualify for free shipping.
• For mixed orders, shipping applies only to excluded items.
• Most orders ship via USPS Ground Advantage or UPS Ground.
• Offer valid only in the contiguous U.S.
• No weekend delivery.
• Heavy, oversized, and clearance items may not qualify.
• Shipping fees are non-refundable.
• Not valid for Alaska or Hawaii.

Examples of Free Shipping Exclusions

• 1-piece fishing poles
• Large fishing nets
• Products over 36 inches
• Products/orders over 9 lbs
• Skis, snowboards

In-Store Pickup

• Wait for confirmation email
• Bring valid photo ID
• Have order number ready

Additional Shipping Details

• Extra charges may apply for large/heavy items
• Ships within 1–2 business days
• Not responsible after delivery

P.O. Boxes

UPS does not deliver to P.O. Boxes. Use a physical address.

Military APO/FPO Addresses

We do not ship to APO/FPO addresses.

Supplier‑Fulfilled Items

Some products on our website are fulfilled by trusted supplier partners. These items ship directly from the supplier, who is best equipped to provide the highest level of support for these products.

Discounts DO NOT Apply to Supplier-Fulfilled Items

For supplier‑fulfilled items:

Shipping is handled directly by the supplier. Suppliers typically ship within 3 business days.
Customer service inquiries related to these orders are managed by the supplier.
Returns are processed by the supplier. No In-Store Returns for Supplier-Fulfilled Orders. 30 day return window. No return label fee. No restocking fee. Supplier provides return labels within 2 days. Refunds are processed automatically after supplier receives the return.

All supplier partners are carefully vetted to meet our standards for quality, reliability, and customer care so you can shop with confidence and focus on your next adventure.

Large Freight (LTL)

Orders over 150 lbs may ship via pallet freight.

International Shipping

We do not offer international shipping.

100% Satisfaction Guarantee

If you're not satisfied, return within 30 days. Returns

Prices and Information

Report errors via our Customer Support.

Back Orders

Backordered items are charged only when shipped.