Ecommerce Associate
Let your passion for the outdoors be noticed in the Internet Sales Department at Joe’s Sporting Goods. Use your knowledge and expertise with outdoor products to drive sales and provide online shoppers with the best experience possible. Be a part of the enthusiastic environment that delivers a consistent Joe’s Sporting Goods experience for employees and customers.
As an Outdoor Expert you will:
Provide the utmost customer service to our online shoppers.
Receive training to help you become more knowledgeable on the functionality of the Internet Sales Department and the products sold online.
Process internet orders, including product picking, verification, billing, packing, and shipping.
Contacting customers in a timely fashion when products are out-of-stock or backordered to negotiate/recommend substitution or cancellation.
Supporting the website developer by adding, monitoring and modifying product information, graphics and pricing on the website.
Processing returned products in accordance with Joe’s returns policies and crediting customer’s accounts appropriately.
Maintain a file of all processed orders, including accountable tracking of all order modifications and verifying that order fulfillment is at 100%.
Inventory and data entry as required.
Requirements:
100% in-office position.
Part-Time 15-30 hrs/wk and 2 weekends a month
Days and Weekend hours
Proficiency with current computer software
Strength in building a rapport and working well with others
Ability to communicate clearly and effectively in all situations with great interpersonal skills
Passion for the outdoors that you can relay to others
Experience in Photoshop and Shopify is a plus
Benefits:
Benefits are not available for this position.
Eligible for excellent employee discounts.
Eligible for ProForm discounts from 100's of brands.
Location:
33 County Road B East
St. Paul, MN 55117